Effective Date: April 24, 2025
At Paradise of Gaia, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- You must have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment within 7 business days.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Non-Returnable Items
Certain items are exempt from being returned, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
Contact Us
If you have any questions about our Refund Policy, please contact us at contact@paradiseofgaia.com.
